FAQ

What currency are the prices on the site?

All prices are in Australian Dollars (AUD).

I just placed an order. When will it ship?

Order handeling time takes 1–2 business days (Monday to Friday).

View our shipping policy at Shipping Policy.

I am not in love with my order—can it be returned? What if there is an issue?

We offer a 100% money-back guarantee if the product is defective or damaged. You have 30 days to return it for a full refund.
Contact us at support@burleighbreeze-boutique.com to initiate a return. We’ll provide a return label.

Once we receive your return, we'll inspect the item to ensure it meets our return criteria.

Once the refund has been processed, you should receive the money back into your account and statement within 7 business days (depending on your bank, credit card, or payment processor). 

I entered an incorrect address—what should I do?

If you’ve entered the wrong shipping address, please reply to your order confirmation email or contact us at support@burleighbreeze-boutique.com within 24 hours. We'll do our best to update the address before your order is processed.

How long does shipping take?

For detailed delivery timeframes and options, please refer to our Shipping Policy.

I have a question that wasn't answered—can you help?

Absolutely! We're here to help. Please send us an email at support@burleighbreeze-boutique.com and our team will be happy to assist you. For faster service, please include your order number and a clear explanation of your question or issue.

Contact Information

Business Name: Burleigh Breeze Boutique
Address: Eerste Looiersdwarsstraat 31, Amsterdam, Noord-Holland 1016 VL, Netherlands
Email: support@burleighbreeze-boutique.com
Phone: +61483929912
Contact: https://burleighbreeze-boutique.com/pages/contact

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM AEST

We do our best to reply to your e-mail within 1-2 business days.

Thank you for shopping with Burleigh Breeze Boutique